Can I use my one4all voucher online?
One4alls can be used online and in store, there is a €50.00
limit when using one4all cards online.
If you order is over €50.00 please contact our Customer
Service team on +353 214308392 or email us at info@kilkennygroup.com and we
will help you amend your order.
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What is the current lead time and cost of delivery?
All delivery information can be found on our dispatch and delivery page which is linked below. https://www.kilkennyshop.com/delivery-information/ If you have any further queries regarding this, please contact our friendly Customer Service Team on ...
How do I track my order?
Once your order has been dispatched from our warehouse you will receive an email from our couriers either GLS/An Post (for Ireland deliveries) or An Post/UPS (for UK Mainland, USA , Canada and ROW) containing your tracking ID number. GLS send emails ...
How do I sign up for VIP Rewards?
Please follow the link to sign up for our rewards program. https://www.kilkennyshop.com/customer/account/create/?vip_reward=1 ⦁ Enter your details & Sign Up at kilkennyshop.com or upgrade your account if you already have one. ⦁ Open your 'My Account' ...
How do I return my purchase?
We have two options to return items. You can bring your item/items back to one of our stores nationwide with your order confirmation. Alternatively, you can return items to us via the An Post Portal at a cost of €4.95. Please see link ...
What are your stores opening times?
All store opening information and contacts is in the link below. https://www.kilkennyshop.com/storelocator/