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What is the current lead time and cost of delivery?
All delivery information can be found on our dispatch and delivery page which is linked below. https://www.kilkennyshop.com/delivery-information/ If you have any further queries regarding this, please contact our friendly Customer Service Team on ...
How do I track my order?
Once your order has been dispatched from our warehouse you will receive an email from our couriers either GLS/An Post (for Ireland deliveries) or An Post (for UK Mainland, USA , Canada and ROW) containing your tracking ID number. GLS send emails to ...
My promotional code is not applying to my order, what is the issue?
There are some exclusions that may stop the promotional code from working. Promotions are not applicable to Gift Cards, Food & Drink hampers, Mindy Brownes Interiors, Newbridge Silverware, Enibas and Alan Ardiff or sale items and are applicable on ...
Can I order corporate gifts?
At Kilkenny Design we work with many different organisations and support them with their Gifting and Rewards programmes. We deliver solutions that suit the business needs while making the process and experience easy and convenient. With 60 years’ ...
How do I return my purchase?
We have two options to return items. You can bring your item/items back to one of our stores nationwide with your order confirmation. Alternatively, you can return items to us via the An Post Portal at a cost of €4.95. Please see link ...